Refund Policy
Refund rules, how to request a refund, processing time, and how to cancel auto-renewal for OLRim subscriptions.
1. Scope
- This policy applies to paid OLRim subscriptions (Pro, Business, Enterprise) sold by Withnet, a sole proprietorship owned by Byungwook Yoo (the "Company").
- The same rules apply to Korean card payments and international card payments processed by Paddle.
2. 14-day Full Refund Guarantee
- If you request a refund within 14 days of payment, we refund the full amount without any conditions or exceptions, regardless of usage.
- This applies equally to the first payment and to each renewal payment, for 14 days from each payment date.
3. After 14 Days
- After 14 days you can cancel auto-renewal and keep using the service until the end of the paid period.
- Duplicate charges, billing errors, or periods where the service was unavailable due to our fault are refunded in full regardless of timing.
4. Cancelling Auto-renewal
- You can stop auto-renewal at any time under Billing → Cancel subscription in the app.
- If you paid with an international card via Paddle, you can also manage your subscription or request a refund in the Paddle customer portal.
5. How to Request and Processing Time
- Email web@withn.net or use in-app support with your account email and payment date.
- Refunds are issued to the original payment method within 7 business days; your card issuer may take additional time to reflect it.
6. Business Information
- Business name: Withnet · Owner / Representative: Byungwook Yoo
- Business registration no.: 110-06-42589 · Address: Room 1013, Infinium Tower, 189 Siheung-daero, Geumcheon-gu, Seoul, Republic of Korea
- Phone +82-2-2676-2337 · Email web@withn.net
- Effective date: October 2, 2026